DELIVERY & RETURNS

DELIVERY

We offer free delivery on all our orders over £30 in the UK!

All orders will be sent out within 3 working days.

UK Flat Rate: £3.69

RETURNS POLICY & GUARANTEE

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

CONTACTING US

Please contact us at the details below:

Postal Address:

34 Shambles,
York,
YO1 7LX

Email: sales@yorkluckycats.co.uk
Web: www.yorkluckycats.co.uk